Privacy Policy

Last updated: August 8, 2025

This Privacy Policy explains how AutomaPost ("AutomaPost", "we", "us") collects, uses, and shares information about you when you use our websites, products, and services (collectively, the "Services"). We are committed to handling your information responsibly and transparently.

Who we are and how to contact us

AutomaPost is a software service that helps professionals draft and schedule content. If you have questions or would like to exercise your privacy rights, contact us at[email protected].

Scope

This policy applies to our public website and to logged-in use of our Services. It does not apply to third‑party websites, services, or integrations that we do not control.

Information we collect

• Account information: name, email address, password or SSO identifiers, and organization details you provide when creating an account.
• Content you provide: posts, captions, media, schedules, and settings you create inside the product.
• Usage and device data: IP address, device and browser attributes, pages viewed, product interactions, referral URLs, and timestamps. We may collect this via log files and cookies.
• Cookies and similar technologies: see our Cookie Policy.
• Third‑party data: if you connect third‑party accounts (for example, a social network), we may receive data from that provider according to their terms and your settings.

How we use information

• Provide, operate, and secure the Services.
• Customize and improve features, including research and analytics.
• Communicate with you about updates, security alerts, and administrative messages.
• Provide customer support and respond to inquiries.
• Comply with legal obligations and enforce our Terms of Service.

Legal bases for processing (EEA/UK users)

Where applicable, we process personal data under these legal bases: (i) contract performance, (ii) legitimate interests (for example, product improvement and security), (iii) consent (for non‑essential cookies/marketing), and (iv) legal obligations.

How we share information

We do not sell personal information. We share data with trusted service providers who process it on our behalf and under appropriate safeguards, including:

• Hosting and infrastructure providers.
• Analytics providers (e.g., Google Analytics) to understand product usage.
• Email and communications tools to send service-related messages.
• Payment and billing providers if you purchase paid features.
• Professional advisors and legal authorities when required by law.

International data transfers

If we transfer personal data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses where required.

Data retention

We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

Security

We use administrative, technical, and organizational measures designed to protect personal data, including encryption in transit and access controls. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or export your personal data, object to or restrict certain processing, and withdraw consent. To exercise these rights, email us at[email protected].

Cookies

We use cookies for essential functionality, preferences, analytics, and performance. Non‑essential cookies are used only with your consent where required. You can manage preferences via the cookie banner when it appears, or through your browser settings. See theCookie Policy for details.

Children’s privacy

Our Services are not directed to children under 13 (or the age required by your jurisdiction). We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent changes. Material changes will be communicated where appropriate.

Contact

For questions about this policy or our data practices, contact[email protected].